How a Fortune 500 Financial Services Company in India Achieved 3X Growth After Moving from RDS
When critical overnight reports started running into business hours and breaking SLAs, this Mumbai-based financial services leader knew their RDS infrastructure had hit its limits. With 25%+ annual growth, unpredictable IOPS costs, and payment platform integrations on hold, they needed a transformation. Migrating to Tessell's patented NVMe architecture delivered 3X business growth on fixed costs, 10X faster processing, and the scalability to support 7.3 million customers through their IPO journey.
The Company
This Mumbai-headquartered organization is the flagship financial services company of one of India's most iconic business groups.
Listed on the NYSE and registered with the Reserve Bank of India as a Systemically Important Core Investment Company, they operate across commercial finance, consumer loans, wealth management services, and card distribution.
At the heart of their digital operations is their innovation platform - a mission-critical system that integrates loan management systems (LMS), core banking, and modern payment ecosystems. This platform handles everything from account validations to bank presentations, supporting 7.3 million customers across their nationwide network of over 1,500 branches. Serving a diverse customer base spanning salaried individuals, entrepreneurs, SMEs, and corporates, the platform enables their "phygital" strategy - seamlessly connecting physical branches with mobile applications, chatbots, and digital channels. This makes it essential to both operational efficiency and customer experience at scale.
Highlights
The Challenge
Their innovation platform - the digital backbone connecting loan management, banking systems, and payment networks had become their biggest constraint.
The breaking point: The breaking point: Critical overnight compliance reports were running into business hours, breaking SLAs and delaying customer transactions. With business growth exceeding 25% annually, their existing RDS infrastructure couldn't keep pace.
What was at stake?
Performance crisis: Month-end reports that should complete during off-hours were running well into the next business day, forcing teams to manually adjust application dates just to maintain compliance.
Cost unpredictability: IOPS-based pricing meant every query spike triggered variable costs. Budgeting became increasingly difficult, further adding to the ever-increasing costs threatening the bottom line.
Constant maintenance: Storage capacity needed re-evaluation every 2-4 weeks. The team spent more time managing infrastructure than building features.
Innovation blocked: Plans to integrate with modern payment platforms were on hold. New digital applications couldn't be onboarded. The platform that should enable growth was
The Solution
The organization migrated their production environment from AWS RDS to Tessell's Database-as-a-Service platform, fundamentally transforming their infrastructure approach."
Tessell's Patented NVMe Technology
At the core of the solution is Tessell's patented high-performance NVMe architecture - purpose-built for enterprise database workloads. NVMe storage is substantially faster than standard GP3 storage provided by cloud service providers, delivering the performance enterprise database demand. Moreover, this storage eliminates IOPS metering entirely, enabling fixed costs and budget predictability.
What changed?
Migrated from AWS RDS to Tessell's high-performance NVMe infrastructure
High-performance compute infrastructure without IOPS metering complexity
Self-service governance for dev/test environments
Native backups with cross-region DR for regulatory compliance
Seamless production-to-non-production environment refresh for UAT
Key Features
✓ Patented High-Performance NVMe Architecture | ✓ Cross-Region Disaster Recovery | ✓ Automated Data Masking & Cloning | ✓ Native Backups with Cross-Region Replication ✓ Self-Service Infrastructure Templates | ✓ Enterprise Security & Compliance
The Results
200% Faster Reporting
Month-end compliance reports now complete within SLA windows. Critical queries that previously timed out now run in seconds.
3X Business Growth Without Increase in Infrastructure Costs
Supported nearly 3X monthly transaction volume without proportional infrastructure cost increases. Eliminated unpredictable IOPS costs entirely.
10X Process Efficiency
Key job processes are reduced from hours to minutes. Reclaimed 60 hours annually from infrastructure management meetings alone.
3-Year Runway
Infrastructure now supports projected growth through 2028 without re-platforming.
Regulatory Confidence
Cross-region DR, automated backups, and data masking satisfy stringent compliance requirements critical for a systemically important institution.
Innovation Unblocked
Successfully onboarded latest digital applications and integrated with modern payment systems (including leading payment platforms). What once took months now happens through self-service.
Why this matters?
As this organization navigates their IPO process, Tessell provides the infrastructure foundation that makes their digital transformation possible. The platform is the central nervous system enabling:
Real-time bank integrations
Payment ecosystem connectivity
Rapid digital service deployment
Scalable business growth
Predictable costs
